1. Introduction
Hossam Zakaria for Legal Consultancy and Legal Services referred to in this Privacy Policy as “we”, “our”, or “us” respects your privacy and is committed to protecting the personal information you provide when using our website, submitting inquiry forms, booking consultations, contacting us by phone, email, WhatsApp, or communicating through any of our official channels.
This Privacy Policy applies to the website operated for Hossam Zakaria for Legal Consultancy and Legal Services, including pages, forms, booking tools, contact features, legal content, and any related online services.
2. Information We Collect
We may collect personal information that you voluntarily submit to us through the website or through direct communication with our team.
Information may include:
- Your full name.
- Email address.
- Mobile number or telephone number.
- Company name, where applicable.
- Details of your legal inquiry or requested service.
- Appointment or consultation booking details.
- Files or documents you may choose to upload or share with us.
- Communication records related to your inquiry.
- Technical information such as IP address, browser type, device type, and website usage data.
We do not request unnecessary personal information. However, certain information may be required in order to understand your inquiry, respond properly, or provide legal consultancy services.
3. How We Use Your Information
We use the information collected through our website and communication channels for legitimate professional and administrative purposes.
We may use your information to:
- Respond to your inquiries and requests.
- Arrange, manage, or confirm legal consultations.
- Understand the nature of your legal matter.
- Provide legal consultancy or related professional services.
- Communicate with you by email, phone, WhatsApp, or other contact methods you provide.
- Send updates related to your inquiry, appointment, or requested service.
- Improve our website, user experience, and service quality.
- Maintain internal administrative records.
- Comply with applicable legal, regulatory, or professional obligations.
4. Legal Inquiries and Confidential Information
Any legal information or documents you submit through our website or communication channels may be sensitive or confidential. We take reasonable steps to handle such information carefully and restrict access to authorized persons involved in reviewing or responding to your matter.
However, submitting information through the website does not automatically create a formal client relationship unless confirmed by our team through a separate engagement, agreement, appointment confirmation, or written acceptance.
6. Third-Party Services
We may use trusted third-party tools or service providers to operate and improve our website. These may include website hosting providers, form plugins, booking systems, payment gateways, analytics tools, email delivery tools, security tools, and communication platforms.
These third-party providers may process limited information only as necessary to deliver their services. We do not sell your personal information to advertisers or unrelated third parties.
Examples of third-party services may include:
- Website hosting and server providers.
- WordPress and website functionality plugins.
- Online booking or appointment systems.
- Email and SMTP delivery services.
- Analytics and performance monitoring tools.
- Payment processors, if online payments are enabled.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure hosting, encrypted connections where available, malware protection, website security monitoring, backups, and limiting access to authorized users.
While we aim to protect your information, no online transmission or storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through general website forms unless requested through a secure or confirmed communication method.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing consultations, maintaining professional records, complying with legal obligations, resolving disputes, and enforcing agreements.
The retention period may vary depending on the nature of the inquiry, the legal service requested, applicable laws, internal administrative requirements, and professional obligations.
9. Your Privacy Rights
Subject to applicable laws, you may have the right to request access to your personal information, correction of inaccurate data, deletion of certain information, restriction of processing, or withdrawal of consent where processing is based on consent.
You may contact us to request:
- Access to personal information we hold about you.
- Correction or update of inaccurate information.
- Deletion of information where legally possible.
- Restriction or objection to certain processing activities.
- Clarification about how your information is used.
We may need to verify your identity before responding to certain privacy requests.
10. International Data Transfers
Some website tools, hosting services, communication platforms, or analytics providers may process or store information outside the United Arab Emirates. Where this occurs, we aim to use service providers that apply reasonable data protection and security standards.
11. Children’s Privacy
Our website and legal consultancy services are not intended for children. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
12. External Links
Our website may contain links to external websites, social media platforms, maps, or third-party services. We are not responsible for the privacy practices, content, or security of external websites. You should review the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or operational practices. Any updates will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us using the details below: